Donna has been with the Commission since 2004 when the state Commission transitioned to a private entity. Her experience with police accreditation dates back to 1985 when she served as Accreditation Manager for the MBTA Police Department. In 1986, the Department achieved national accreditation through CALEA and in 1991, re-accreditation. In 1997, Donna was appointed Executive Director of a newly created state agency under the Executive Office of Public Safety – the Massachusetts Police Accreditation Commission – to oversee and administer state-level accreditation for the commonwealth’s police departments. In that capacity, she developed the concept of state accreditation into a fully operational program.

Her experience with accreditation includes: Chairperson for AccredNet, a national association of state accreditation program directors; Advisory Board Member of the Massachusetts Police Leadership Institute; Member of the Massachusetts Chiefs of Police Association’s Accreditation Committee assisting in the development of the original Massachusetts Police Accreditation Program; Assessor for CALEA; Contributor to the second printing of CALEA’s Self-Assessment Manual; Member of CALEA’s Standards Review Task Force responsible for developing the Third Edition Standards Manual; and President of the Massachusetts Police Accreditation Coalition (MASS-PAC) from 1989 – 1992. Donna also founded communityzero/mpac, a private interactive website for accreditation managers to enhance communication and networking among accreditation program members.

Prior to her time with the MBTA Police, she worked in the Boston Police Department on the Neighborhood Responsive Policing Program.